Frequently Asked Questions

Main > Account Management > Password

I can't login but it's not giving me any error message. My domain name appears in the browser bar.

Save to list
Created 2009-08-27
Modified 2009-08-27
Views 5035
If you are using Internet Explorer and your own domain name, there can be a problem with login based on how your domain name has been setup. If your domain name is through TeacherWeb this would not be an issue.   The problem appears when your domain name continues to show on the address bar as you visit TeacherWeb pages.

To solve this problem, you can:
1) Try using an alternative browser to do your updates.
2) Turn off the domain masquerading (where your domain shows in the browser bar instead of your TeacherWeb site address)
3) Transfer the domain name to TeacherWeb if you aren't using email through your domain name
4) Update your site by accessing it through your site address
5) change your domain masquerade to not include the target="_self" reference.

This issue is caused by the setup of your domain name and is outside of the control of TeacherWeb. 

Related Articles
How do I set up a unique domain name for my TeacherWeb site? How can I redirect traffic from my existing domain name to my TeacherWeb site?
TeacherWeb does not currently offer an option to set up a personalized domain name through our service.   However, you should be able to purchase a domain name...
Why doesn't my email link work?
The email link in a TeacherWeb site will lead users to a form that can be filled out to send a message to your site's registered email address. If you have trouble...
I uploaded some graphics to my web site and put them on one of my web pages, but I (or some of my students) can't see them on my web pages. How can I fix it?
If you were using AOL when you acquired the graphics from some other web site, the problem may be that AOL translated the graphics file into its own proprietary file...