Frequently Asked Questions

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Support Categories
About TeacherWeb (8)
Information about TeacherWeb, Inc.
Account Management (19)
Paying and renewing for site, checking on payment status, payment receipts, and school accounts.
Customize my TeacherWeb site (86)
How to Change Email, Graphics, Title, Home Page, "Fixed" Text, Add/Delete/Rename Pages, Color Themes/Styles/Fonts
Digital Student Lockers (11)
Information on TeacherWeb's Digital Student Locker product.
Grades (24)
How to post student grades to your site.
School Web (1)
How do I get a website for my school?
WebQuests (2)
Information on creating a WebQuest
       

Frequently Asked Questions
How can I change my Classic or Classic Frame site's school link icon and/or email icon to an uploaded graphic?
To make this change, go to your Update Index and click the Site Settings tab. The Email Link Icon section in the left sidebar will allow you to change your email...
Last Modified: 2009-09-08 Number of views: 6295
How can I upload multiple files at a time?
It is possible to upload multiple files at once.  First, go to your Update Index and go to the File Management section as described here .  At the top of the...
Last Modified: 2010-01-04 Number of views: 7304
How do I change my password?
To change your password: Go to your Update Index page. Click the "My Account" tab, then select Password Management...
Last Modified: 2009-08-09 Number of views: 8369
How do I create a TeacherWeb site?
To create a TeacherWeb site, go to our Home page at http://www.teacherweb.com/ and select "Create a TeacherWeb Site" from the "Sign-Up" tab. ...
Last Modified: 2011-09-28 Number of views: 6716
How do I get my password if I've forgotten it or lost my password?
View Video Tutorial To retrieve your password: Click the link to access your Update Index (bottom divider in Classic sites, Copyright link...
Last Modified: 2010-06-30 Number of views: 11429
How do I leave a comment on a student's submitted file?
Currently there are two ways you can leave a comment on a student's submitted file. You can leave a comment/edits within the document (example - within a Word document)...
Last Modified: 2009-09-29 Number of views: 8425
How do I set up a new event in my Calendar: Manage Events list? What are the different options in the Add Event section of the Calendar: Manage Events page?
View Video Tutorial To update your Calendar Events, go to your Update Index and click the Page Settings tab.  The Calendar section is first in the list,...
Last Modified: 2009-09-08 Number of views: 7734
How do I set up a unique domain name for my TeacherWeb site? How can I redirect traffic from my existing domain name to my TeacherWeb site?
TeacherWeb does not currently offer an option to set up a personalized domain name through our service.   However, you should be able to purchase a domain name...
Last Modified: 2014-06-02 Number of views: 9044
How do I update the text on my pages? How do I log in to my site?
Classic Setup: In the Classic TeacherWeb setup, all pages (other than the Home page) include a top and bottom divider line.  (You would choose the divider...
Last Modified: 2009-03-23 Number of views: 47682
How do I use the Grades page once I've added it? How do I enter grades into my Grades page? How do I import grades from my gradebook program?
Update Grades Instructions: If you are Importing Grades from other programs see below If you are creating your own grades info,...
Last Modified: 2010-03-16 Number of views: 45282
How much space do I get for my TeacherWeb site to upload files, images, and documents? What steps can I take if I'm running low on upload space?
Each TeacherWeb classroom site currently includes 100 MB of upload space.  TeacherWeb school and district websites include 115 MB of upload space. There is not...
Last Modified: 2014-12-19 Number of views: 8089
I forgot to pay and my site disappeared. How can I submit payment to get it back?
When a site expires, it remains online for a brief grace period during which no updates can be made, but payment can still be entered to keep the site.  If no payment...
Last Modified: 2011-03-21 Number of views: 10027
Is there a limit to the length of Comments that can be added to a Blog post? Is there a limit to the number of Comments that can be added?
Each Blog comment is limited to 4000 characters. It is possible to type more than 4000 characters within the comment box, but any content beyond 4000 characters will be...
Last Modified: 2011-06-02 Number of views: 4393
My formattable page is responding slowly/is having performance issues. What can I do to address this? What does the "Automatically clean input to optimize for the web" checkbox do?
In some cases, extra HTML formatting code can be copied into a formattable page (Enhanced Text, All Purpose, etc.) when you copy and paste text from an outside source, such...
Last Modified: 2010-03-31 Number of views: 48461
What is the Enhanced Text page type, and what can it be used for?
The Enhanced Text page type can be used for a variety of purposes.  It can be used to duplicate the functions of most other page types.  To add an Enhanced...
Last Modified: 2009-08-18 Number of views: 18829
What web browsers does TeacherWeb Support?
TeacherWeb can be viewed and updated using the most current versions of the following web browsers: Internet Explorer (version 7 and higher) Firefox...
Last Modified: 2012-04-03 Number of views: 53204
When I apply a new template to a TeacherWeb school or district site, the school graphic and/or principal picture seems distorted. How can I fix this?
TeacherWeb school and district websites include the option to post graphics on the site for the School Picture, Principal Picture, and Mascot/School Logo. In...
Last Modified: 2009-12-03 Number of views: 5149
Why can't I see my updates? Is there a delay before they show up on my web?
All changes are made immediately.  When you submit an update, you will see a Confirmation page indicating that your update was successful.  Once this page...
Last Modified: 2007-11-25 Number of views: 8016



Most Viewed Articles
What page types are available in TeacherWeb?
TeacherWeb Page Types   To add new pages to a TeacherWeb site, go to the Update Index and click the Add New Pages button near the bottom of the screen....
How do I upload photos and other graphics? How do I use my uploaded graphics in my TeacherWeb site?
View Video Tutorial T rial Webs:  Uploading files is not permitted during the trial period.  Please ensure that your web is paid before...
How do I customize my web on TeacherWeb®?
Your site's Update Index is the "command center" of your website.  From here, you can make all general changes (anything other than edits to individual...
What web browsers does TeacherWeb Support?
TeacherWeb can be viewed and updated using the most current versions of the following web browsers: Internet Explorer (version 7 and higher) Firefox...
My formattable page is responding slowly/is having performance issues. What can I do to address this? What does the "Automatically clean input to optimize for the web" checkbox do?
In some cases, extra HTML formatting code can be copied into a formattable page (Enhanced Text, All Purpose, etc.) when you copy and paste text from an outside source, such...
How do I update the text on my pages? How do I log in to my site?
Classic Setup: In the Classic TeacherWeb setup, all pages (other than the Home page) include a top and bottom divider line.  (You would choose the divider...
How do I use the Grades page once I've added it? How do I enter grades into my Grades page? How do I import grades from my gradebook program?
Update Grades Instructions: If you are Importing Grades from other programs see below If you are creating your own grades info,...
How do I upload documents or special files to my TeacherWeb site?
T rial Webs:  Uploading files is not permitted during the trial period.  Please ensure that your web is paid before using this capability....
How do I upload music or upload video and use music or use video in my TeacherWeb site? How do I upload a podcast?
TRIAL Webs:  Uploading files is not permitted during the trial period.  Please ensure that your web is paid before using this capability....
How do I create a blog, blogs, bulletin board or chat room? What is the Blog page and how do I use it?
View Video Tutorial The Blog page type allows you to create a blog or multiple blogs for your classroom.  You can also use the page to create similar...
How do I pay for my TeacherWeb site?
To pay for your TeacherWeb site: Pay by Credit Card Go to your Update Index. Click the My Account tab. Click "Make A Payment" in the...
How do I update my web to reflect that I'm changing schools, changing teaching assignments, or getting married and changing my name?
When you are changing schools, changing teaching assignments, or getting married and changing your name, y ou will usually need to change the following information:...
How do I post my students' Grades or other confidential information?
The Grades page type allows you to do this.  You can add one or more Grades pages by clicking the Add New Page button on your Update Index (just as you would add any...
How do I import grades from Easy Grade Pro into my Grades page?
Importing Grades from Easy Grade Pro See the 1st set of instructions i f you are using Easy Grade Pro 3.6. See the 2nd set of instructions if you...
What is the Enhanced Text page type, and what can it be used for?
The Enhanced Text page type can be used for a variety of purposes.  It can be used to duplicate the functions of most other page types.  To add an Enhanced...
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